Aviso legal

NOIRXLAB we or operates this website and provides all related information, content, features, tools, products, and services (collectively, the “Services”) to deliver a personalized shopping experience to our customers. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Services, make a purchase, or otherwise interact with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any information that identifies you or can reasonably be linked to you.

We may collect the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, email address
  • Financial Information: Payment details such as credit/debit card information, transaction data, and payment confirmations
  • Account Information: Username, password, preferences, and account settings
  • Transaction Information: Purchase history, cart activity, wishlist items, returns, and exchanges
  • Communications: Information you provide when contacting customer support
  • Device Information: IP address, browser type, device identifiers, and network data
  • Usage Information: Interaction data such as browsing behavior and activity on our Services

2. How We Collect Information

We collect personal information:

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and similar technologies when you use our Services
  • From service providers who process data on our behalf
  • From third parties and partners where permitted by law

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our Services
    (process orders, manage accounts, arrange shipping, handle returns, personalize your experience)
  • Process payments and transactions
  • Communicate with you
    (customer support, service updates, order confirmations)
  • Send marketing and promotional communications
    (you can opt out at any time)
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Sharing of Personal Information

We may share your personal information with:

  • Shopify, which powers our store and processes data to provide and improve the Services
  • Service providers (e.g., payment processors, shipping providers, IT services)
  • Marketing and advertising partners
  • Affiliates within our business group
  • Legal authorities, where required by law
  • Third parties, when you provide consent or request a service (e.g., shipping or integrations)

5. Shopify and Data Processing

Our store is hosted by Shopify. Information you provide may be transferred to and processed by Shopify and its partners, including in countries outside your residence.

Shopify may also use aggregated data across merchants to improve its services. In such cases, Shopify is responsible for processing certain data.

For more information, please refer to Shopify’s Privacy Policy.

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before providing personal information.

7. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

8. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Your Rights

Depending on your location (including the EU/EEA), you may have the following rights:

  • Access your personal information
  • Request correction or deletion
  • Request data portability
  • Object to or restrict processing
  • Withdraw consent at any time
  • Opt out of targeted advertising

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside your own. Where required, we rely on approved safeguards such as Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: Noirxlab@gmail.com

For the purposes of applicable data protection laws, NOIRXLAB is the data controller of your personal information.